Support
Help for DayAI Massage Manager. We usually reply within one business day.
Contact us
Hours
Monday to Friday, 9:00am - 5:00pm (Sydney time)
Common questions
I can't sign in to the app
DayAI Massage Manager is a staff app for massage and spa businesses. You sign in with the work account issued to your shop. If you have forgotten your password, use "Forgot password" on the sign-in screen and we will email you a reset link. If the email does not arrive, check your spam folder and then contact us.
The app is in Thai / English and I want the other language
The app follows your device language. To change it inside the app, open the sidebar and tap the TH or EN button next to your account email. Your choice is remembered on that device.
How do I delete my account?
In the app, open Settings → Account → Delete Account, then follow the confirmation steps. Your account is disabled immediately and can no longer sign in. Your shop and its data - bookings, customers, services, staff records and reports - are permanently erased within 7 days. This cannot be undone. If your shop has a co-owner, the shop is not deleted; you are only removed from it.
How do I add a photo to a customer or staff profile?
Tap the profile picture on the customer or team member form, then choose to take a photo or pick one from your library. The first time you do this, your device will ask for permission to use the camera or photo library.
A booking, customer or report looks wrong
Email us with your shop name and roughly when the problem appeared, and we will look into it. Please do not include customer payment details in the message.
Reporting a security or privacy concern
Email info@dayprint.com.au with the details and we will respond as a priority. See our Privacy Policy for how we handle personal information.
DayAI Massage Manager is operated by DHB PTY LTD (ABN 29 628 236 797), Nelson Bay, NSW, Australia.